Eharmony Reviews

Jun 17, 2021 eHarmony reviews first appeared on Complaints Board on Sep 18, 2006. The latest review Unethical behavior was posted on Jul 6, 2021. The latest complaint no response to complaint was resolved on Dec 01, 2014. EHarmony has an average consumer rating of 2 stars from 175 reviews. EHarmony has resolved 39 complaints. A solid, if pricey, dating app for anyone looking for long-term love, eharmony lets data drive its matches rather than just photos. Per Month, Starts at $59.99. 42.95 Per Month eharmony. EHarmony reviews first appeared on Complaints Board on Sep 18, 2006. The latest review Unethical behavior was posted on Jul 6, 2021. The latest complaint no response to complaint was resolved on Dec 01, 2014. EHarmony has an average consumer rating of 2 stars from 175 reviews. EHarmony has resolved 39 complaints. The bottom line of our eHarmony review is that it is one of the best online dating sites we’ve seen out there. While it is a little pricier than some of the other options, it is completely worth it. The features and the quality of the overall experience far outweigh the few extra bucks the membership costs.

Based on years of research and thousands of successful marriages, eHarmony boasts that they are the best and most trusted dating service in the world. It strives to provide members with the ability to find compatible, eligible singles who are seeking a long-term commitment from anywhere in the world.

One of eHarmony’s unique selling points is their trademarked, 32-dimension personality compatibility assessment. Millions of people are looking to find love online by utilizing their personality traits to match them with other eHarmony members.

Our comprehensive eHarmony review will provide you with everything you need to know about the service which will help you to determine if the site is the right fit for you and your relationship goals.

• #1 most trusted dating website
• Over 10-million active members worldwide
• Utilizes a trademarked 32-dimension compatibility system when matching
• Free Basic Membership includes unlimited matches
• User-friendly, quick, and easy sign-up process
• Video Date feature allows members to meet via webcam before in person
• Customer Care team available 24-hours a day, 7-days a week

• A membership plan is required to be able to see photographs of eligible singles and engage in meaningful communication
• Uploading a photo is only permitted in JPG format and must be under 10MB. (It is important to note that your photo will be cropped upon upload.)

eHarmony is one of the best dating websites available, which means that it is quite often the first place people go to look for a date online. Millions of singles sign up to use the eHarmony service and are successful in finding long-lasting love.

The eHarmony community is special as it provides access to a diverse population of singles within the United States. There are many members of eHarmony in other countries around the world as well–200 other countries to be exact! It is important to note that the majority of people that you will find on eharmony are between the ages of 25-35 years old. The gender breakdown is comparable, with slightly more active women than men.

eHarmony is a dating site that should be bookmarked if you are looking for a long-term commitment. Setting up a profile will require some time and effort, so if you are looking for a casual relationship, then you may become frustrated with the in-depth sign-up process. However, if your main goal is to find the love of your life, then eharmony is a great place to look!

It is important to note that eHarmony does require a premium membership for access to singles. The service does cost more than other online dating options.

Sign Up Process

Signing up for eHarmony is quite simple; however, it will take you a bit of time to complete the process. The 32-dimension compatibility quiz will take at least 20 minutes to complete.

The quiz asks questions about your preferences, personality, ideal date, and hobbies. The results of the quiz are instant, so you can reach out to people who are compatible right away.

Once I completed the compatibility quiz, it was important that I provided a bit more information about myself in paragraph form. I needed to describe what I was looking for in a mate and share some things about my interests. I tried hard to describe myself in a way that showed my personality while being conversational in my tone of writing. Within the first few days, I had over 100 messages!

After taking the compatibility quiz and providing information about myself—along with the type of person I am interested in dating—it was time to upload a photo. This took me quite some time and several tries, as eHarmony requires the use of JPG photos that are less than 10MB. There is no flexibility in this, so be sure to have a photo on hand that meets these requirements.

Reaching out to eHarmony customer service is possible; however, you can only do so via email if you are having issues with your profile photo. When submitting a customer service request about profile photo measurements, I was alerted with an auto-message stating that I would receive a response in 24-48 hours. I did receive a response along with helpful information about uploading a photo, which I was able to do.

In an attempt to personalize my page a bit more, I added a banner of flowers. The banner was a pre-loaded option provided by eHarmony. Uploading a custom banner is not an option at this time.

Contacting People

What I love about online dating is that you can be forward and reach out to people you are interested in without having to worry too much about rejection.

eHarmony makes it easy to contact someone without putting yourself out there too much. The basic plan allows for you to connect with another person by sending a “smile,” or an “icebreaker.” eHarmony now also offers a Video Date option; however, it is still in beta testing and is not available for every member.

There are several types of communication methods.

Smile

There are several ways to contact people on eHarmony, but some are easier and less intrusive than others. Sending a smile is the easiest way to reach out to someone you want to get to know. By sending a smile, you are letting someone know that you took an interest in their profile photo or what they had to say in their profile description.

Upon sign-up, I sent a few smiles to people who seemed interesting and I received some nice messages back. I think I am going to have to invest in a premium membership, however, as I am not able to read them with just the basic membership.

Icebreaker

The icebreaker feature is really cool! It provides you with a series of five-photo groupings and you choose which photo you prefer. This is a really great way to find out how compatible you are with someone based on visual interests.

The screenshot below offers the results of an icebreaker I tried with a potential mate. As you can see, we don’t really match up considering we only agreed on two out of five things.

Compliment a Photo

Complimenting a photo is a great way to break the ice. With the basic membership, you can reply with a “smile” or an “icebreaker.” I have provided a brief message that I received in the screenshot below. As you can see, I am limited in how I can reply to the person with the basic membership.

The video date option is available, but you have to send a message before you are able to schedule a video date. It is important to note that you will need to upgrade to a Premium Membership to have access to exchanging messages with a potential partner.

Personal Message

The best way to get to know someone on eHarmony is to send them a personal message.

The ability to have meaningful conversations is only awarded to those who purchase a Premium Membership. I was sent a lengthy message from a potential mate, but I was disappointed that I was unable to read it without paying for a Premium Membership.

Profile

eHarmony makes it easy to create a complete profile that showcases qualities that will help you find the ideal partner.

It is important to note that there are three components to your eHarmony profile. Each section covers an important aspect that eligible singles will be interested in when considering if you are the right match.

1. About Section

The About section is where you describe aspects of your life that are important to you. eHarmony provides prompts that help you highlight some of your unique qualities.

2. Photos

This section allows you to add additional photos that can be seen by Premium Members only. It is important to note that photos cannot contain anyone other than yourself.

3. Personality Profile

This portion of your profile is the most descriptive when it comes to finding your ideal match. The results of the comprehensive personality quiz you completed at sign-up can be found in this section.

Mobile App

If you use an iOS device, such as an iPad, iPhone, or iTouch, the eHarmony app will be a great investment. iOS users enjoy using the eHarmony app and find it to be useful in creating a profile on the go, checking messages, and contacting potential interests. The app is free, but you can expect to be prompted to make in-app purchases should you want to see profile photos or communicate with others via messaging.

While iOS users seem to enjoy the app, if you are an Android user, it seems that the app could use some updates. Users tend to have difficulty receiving multiple messages from others, experience bug interruptions from time to time, and sometimes experience message delays. App developers are working on this, and the app gets better with every update.

Membership Options

If you do not invest in a Premium Membership plan, you are extremely limited in accessing profiles and communicating with potential mates. Periodically, over certain holidays or long weekends, users can partake in an eHarmony free trial.

However, it is best to take advantage of the introductory offers for the Premium Membership plan as they allow you to see photographs, message people, look for people in a geographical area, and see who has viewed your profile.

An eHarmony discount code is offered at 35% off of their Premium Memberships on the day that you sign up. However, there is a catch, as the eHarmony discount code is only available for five days.

Something interesting happened when I let the five-day introductory offer expire. Upon logging in to the website to check my messages, I noticed that I was provided with an even better offer for Premium Membership! A deal of 50% off had been extended for the week.

Many ask the question, “Is eHarmony worth it?” I am here to tell you that based on my experience it is worth it. There is no way to put a price tag on finding the love of your life, but you still don’t want to drain your bank account in the process.

Here is some helpful information on the different plans

The free Basic Plan will allow you to see limited profile information and allows you to reach out to a person; however, further conversation is extremely limited unless you invest in one of the Premium packages.

Another downside to the Basic Plan is that photos of eligible singles are blurred out, so you are unable to see what a person looks like.

For singles looking for a long-term, committed relationship, eHarmony is a great online resource. It is user-friendly, offers a significant compatibility quiz, and uses sophisticated matchmaking software to connect you with singles. Statistically, the chances of you finding the love of your life is quite high on eHarmony.

Frequently Asked Questions

Is eHarmony free?

Yes, there is a Basic Plan that is free. However, the Basic Plan is extremely limited in what you can do to find a match.

How much does eHarmony cost?

The price can vary based on the type of plan that you choose. eHarmony will periodically provide discount codes to entice Basic members to sign up for Premium privileges. Memberships can cost as low as $17.50 per month for a 12-month agreement.

How do you rate eHarmony vs Match?

Match.com and eHarmony are both very popular websites that boast the ability to make long-term, successful relationships out of meetings with strangers. While both are great websites that help you find a potential mate, eharmony takes great pride in offering the 32-dimension relationship analysis which has proven to offer a deeper level of compatibility than what Match can offer. As a result, eharmony has a bit of a higher price tag than Match.

Is eHarmony available in other countries?

Yes, eHarmony strives to match up couples from all over the world. eHarmony sites are the most popular in the USA, United Kingdom, Australia, and Canada.

Is eHarmony gay friendly?

While the eHarmony network of singles is not geared towards gay relationships, they do believe that love knows no bounds. To seek love, companionship, and a great partner of the same sex, eHarmony created the website Compatible Partners.

Does eHarmony work?

Yes! Over the past 20 years, eHarmony has worked for millions of people all over the world. When you invest in finding love on eHarmony, you have a great shot at being successful.

Based on data from members, eHarmony published statistics that found that over 400 singles find love and commitment every day on the site. 71% of women and almost 70% of men report finding the love of their life on eHarmony after a year of using the dating service website.

How to delete eHarmony account

Deleting your information from eHarmony is a cumbersome process, but it can be completed in a few steps. The first thing you need to do is to log in to your account. Locate the “My Settings” area and click on “Data Settings.” Once there, you can scroll down the page until you locate the “Profile Visibility” section. Within that section, you will see an option to delete your profile. Once you enter your password, your account will be deleted.

It is very important to note that once your account is deleted, you will no longer be able to communicate with members. Once your account is deleted there is no way to restore the profile. If you are in the middle of a paid membership, you will need to speak with customer service to assist with your account deletion.

How to cancel eHarmony

If you are not happy with the eHarmony service, you do have the ability to cancel your membership. You can also amend your subscription level at any time or cancel auto-renewals.

To amend your membership, you will need to log in to your account, click on the “Data Settings” link, and then “Amend Subscription.” You will need to enter your password for verification of the change. It is important to note that if you are in the middle of a subscription, you will still be expected to pay for the remaining months of the membership.

If your membership was purchased through Apple iTunes, you will need to update your account’s subscription status through the iTunes subscription settings. Should you need assistance, you will need to reach out to Apple directly as they manage in-app purchases for the eHarmony application.

Is it possible to receive an eHarmony refund?

Based on eHarmony’s terms of service, you have the ability to cancel your subscription within three business days of signing up. Should you cancel after the three business day grace period, you will have to pay for the entirety of the subscription. Should you be granted a refund, you can expect it to appear on your account statement within 10 business days.

What is the eHarmony phone number?

The eHarmony customer service phone number is 844-544-3175.

Today, we’re going to talk about Match and eHarmony, the top two established dating sites, and how they compare against each other.

Both Match and eHarmony already have a lot in common, such as their serious approach to dating and their in-depth personality quizzes. However, we feel that eHarmony takes a more serious approach to dating, whereas Match is becoming more popular amongst younger users and casual daters.

We hope that this eHarmony vs. Match review will help you on the journey of finding love.

eHarmony: An Overview

eHarmony has been around since 2000, and their primary goal lies in helping you to find someone you can settle down with. They also take a more traditional approach than other dating sites.

At eHarmony, they believe that each partner should bring something to the table in the relationship and that you both are compatible with things that matter, such as finances, family planning, and more.

Additionally, its in-depth personality test has helped create a staggering 14 million matches per day.

eHarmony is suitable for most age demographics; however, singles aged 25+ have had the most luck in finding their perfect match.

👍 What We Like

• In-depth personality quiz
• Members are seeking serious relationships
• Video chatting available
• Very secure
• Easy to navigate

👎 What We Don’t Like

• Expensive
• No advanced search function

Match: An Overview

Established in 1995, Match has helped thousands of singles find love and friendship. This dating site is a good choice for all ages, ranging from millennials, GenZ, and upwards.

They have continually updated their app and site to suit the younger members while also including fun features to make the entire process more enjoyable, such as offering daily matches to keep things engaging.

Upon signing up, you’ll need to fill out a questionnaire that will allow it to determine potential matches for you, to save you from browsing through countless profiles yourself.

Match also offers a unique filtering tool that lets you find someone based on specific criteria, such as looks, personality, interests, and so on.

👍 What We Like

• Well-designed interface
• Suitable for all ages
• Quick sign-up process
• Advanced search feature
• Video chatting available

👎 What We Don’t Like

• Profile approval takes 24 hours
• The free version is very limited

eHarmony VS Match Face to Face

Let’s see which dating site, eHarmony or Match, will come out as the top one in this comparison.

eHarmony vs. Match: Which Site Has the Best Sign-up Process?

Both Match and eHarmony have a unique matching system when it comes to finding potential dates. They greatly differ from the other popular online dating sites like Bumble or Tinder in that they require you to fill an in-depth quiz to determine what type of person will suit you best.

Match has a quick, 5-minute quiz that asks important questions such as your goals, habits, and values. This will help you weed out the big no-nos, smokers, partygoers, or whatever the case may be.

Whereas eHarmony offers a more in-depth five-part compatibility quiz with hundreds of questions to answer. While this is lengthy, it will help its unique algorithm to figure out your most compatible matches thus, providing you with a better chance to find love.

Winner: eHarmony wins this round.

eHarmony vs. Match: Which Site Is the Most Affordable?

Regarding the price, eHarmony falls into the more expensive range, with its annual plan costing $35.90 per month and $59.90 for six months. Their prices often change, but they generally end up being more than $20 per month.

While eHarmony has a free version to try, it’s very limited, and you won’t be able to do too much, apart from some light browsing.

Match offers a slightly cheaper option. You can either pay $35.99 per month as a monthly plan, or $19.99 for three months, $17.99 for six months, and you also have the option of paying $15.99 per month for the annual subscription.

While the costly membership fees may be off-putting, it’s helpful knowing that members who join these platforms are serious about finding someone more long-term.

Winner: Match is the more affordable choice.

eHarmony vs. Match: Which Is Easier to Navigate?

An easy to navigate app or website is an important aspect of any dating app. Luckily, both eHarmony and Match offer an easy-to-use desktop site and a downloadable app for when you’re on the go.

Both the website and app on Match.com is well designed, with many of its features easily visible on the header menu. Its minimalistic and aesthetic approach makes it easy for the user to navigate it, and the color choice of blue and white is a nice touch, too.

Eharmony Reviews For Seniors

eHarmony also sports a user-friendly interface that isn’t too overcrowded. Young and old users alike should have no problem navigating it.

Winner: eHarmony wins this round since its interface suits all ages.

eHarmony or Match: Who Has the Highest Success Rate?

The best dating apps are usually home to a large variety of members who are looking for the same thing as you – to find their perfect match.

So whether you’re looking for a casual relationship or marriage, both Match or eHarmony are designed for singles who are serious about dating.

Both dating sites come with a high success rate in helping couples find love. eHarmony is responsible for nearly 4% of U.S. Marriages, and it claims on its platform that a new love connection is made every 14 minutes.

Whereas Match is responsible for the birth of over one million babies from couples who met on its app, and has facilitated 517,000 relationships, alone.

Winner: eHarmony is the best option.

eHarmony vs. Match: Who Has The Best Members?

Regarding members, eHarmony is home to many older and serious singles looking for a long-term commitment. In contrast, Match offers both young singles who are looking for something more casual or those who are ready to settle down.

However, when it comes to actual numbers, Match boasts over 21.5 million members on its platform. Whereas eHarmony has around 15.5 million members on its site.

Winner: Match has the most members.

eHarmony vs. Match: Who Has the Best Messaging System?

When it comes to messaging, there are quite a few similarities between Match and eHarmony. Both are very secure, and Match even provides you with your unique email address.

Additionally, both systems have also rolled out a video dating option where you can virtually date or just have a face-to-face conversation with your match.

Match also comes with additional messaging features such as ”Real Talk” where you’ll have many conversation topics and icebreakers to gently guide you into the conversation.

eHarmony has a similar function where you can also send automated questions to someone you’re interested in to start a conversation or keep one going when running out of topics. You can also send ”winks” via the app to let someone know you’re interested.

Winner: eHarmony wins this round (but it was close).

Match vs eHarmony: Which Dating Site Has Best Customer Support?

How Much Does Eharmony Cost

Both dating websites offer full customer support, as well as informative articles and a knowledge base.

eHarmony provides a popular answers section where you can get responses to questions like. ”How do I cancel my subscription?” or ” How do I delete my account?” You’ll also have access to general topics such as matches & messaging, quizzes, subscription queries, and more.

If your question is still unanswered, you can also contact customer care, as their team is available 24/7 with a typical 36 hour response time.

Match also comes with an in-depth FAQ section where you’re able to get answers to your billing, membership, subscription inquiries, and more. However, you can still contact someone via email or submission form, and they promise to get back to you within 24 hours.

Winner: eHarmony has a more intuitive layout regarding questions you may have, and they also have more articles on dating tips available too.

Match or eHarmony: Standout Features

Extra features are a great way to help you find matches, usually because they are so fun and engaging. Here are some standout features that both eHarmony and Match come with.

• • ‘’What if” – eHarmony comes with a ”What if” function that provides you with 30 extra matches who are out of your compatibility section, meaning that they are not the type of members you’d normally go for. This gives you more options to browse through, in case you haven’t found someone you liked yet.marr
  • Reverse matches – Match also has a ”reverse matches” function. While it’s a little similar to eHarmony’s ”what if” one, it’s a much longer, tailored list that includes all the users who you aren’t compatible with for you to browse through.
  • ‘’Match me’’ – Match also has a paid feature that lets you highlight your profile. By clicking the ”Match Me” option on another user’s profile, you’re able to get on their recommendations list.
    
• Date check-in – Another standout feature that Match includes is the ‘’date check-in’’ function. Created this with the user’s safety in mind, it encourages members to create a list of three emergency contacts. When they go on a date, they can alert Match if something is wrong, who will send an SOS message to the designated contacts.

Winner: Match includes more standout features.

Why Eharmony Does Not Work

eHarmony vs. Match: The Takeaway

Overall, both eHarmony and Match are considered one of the best dating sites for serious relationships and come with their share of upsides and downsides when it comes to dating.

While Match comes with interesting standout features and with more affordable memberships — we believe eHarmony is the winner here. Its unique matching system alone has the power to match you with someone who shares the same goals and values, and statistically, it’s responsible for countless marriages in the U.S.

Eharmony Reviews 2019

That being said, check out this eHarmony review for more info to see if it’s something you might be interested in, and thanks for reading.

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